RETURN POLICY

The wine must be returned

Give us the details via email or call us at (415) 221-2700
We will issue a call tag                                                                            The wine must be returned
Upon receipt, a refund check will be sent to you
Any claim for "bad wine" must be made within 30 days

EXTREME TEMPERATURES
HOT OR COLD

We cannot be responsible for wine that is damaged during shipping due to extreme weather conditions
Carefully consider temperatures before placing your order
Wines are especially susceptible to heat damage or freezing  IF IN DOUBT WAIT IT OUT

In order to avoid or greatly minimize this risk, you may select FEDEX NEXT DAY AIR or 2ND DAY AIR
After placing your order online, you will get a FedEx price quote during checkout